TERMS OF SALE — WOMEN’S LEATHER HANDBAGS
Terms & Conditions
Cuirabelle is an online retail store that manufactures and sells premium women’s leather handbags. These terms apply when you browse cuirabelle.com or buy a Cuirabelle handbag from us. Please read them together with our Privacy Policy, Delivery & Returns page and Returns & Refunds Policy.
1. Who we are and what we sell
This store is operated by MAISON RENOIR LLC, trading as Cuirabelle (“Cuirabelle”, “we”, “us” or “our”). Our business address is 8206 Louisiana Blvd NE, Ste A #10527, Albuquerque, New Mexico 87113, United States. You can contact customer support at contact@cuirabelle.com or through our Contact page. This business address is not a returns address; contact us before sending a return.
Business category: retail sale of fashion leather goods — specifically women’s leather handbags. We design, manufacture and sell our own Cuirabelle-branded bags directly to customers through this website. Our range includes:
- Crossbody bags — including camera bags and saddle bags;
- Tote bags — structured and everyday totes for work and daily use;
- Shoulder bags — including hobo bags and satchels;
- Clutches — compact evening and occasion bags.
We sell physical goods only. We do not sell digital products, subscriptions, services, gift cards, second-hand goods or third-party brands.
2. Using the website
You must provide accurate information, keep account credentials secure and use the site only for lawful shopping. You may not disrupt the site, attempt unauthorised access, misuse promotions, place fraudulent orders, buy for unauthorised resale or copy protected store content without permission. You must be at least 18 years old, or have the consent of a parent or guardian, and be legally capable of entering into a contract in your country.
3. Our handbags: materials, colour and sizing
Each product page shows the bag name, colour, style, description, price and images. We aim to describe materials, dimensions, compartments, strap length, hardware and colour accurately. Our Bag Size Guide explains typical capacity for each style.
Leather is a natural material. Small variations in grain, texture, shade and markings are a normal feature of leather and are not defects. Screen settings and lighting can also affect how colours appear. Measurements are approximate and may vary slightly between production batches.
All bags are subject to availability. If an error or stock issue prevents fulfilment, we will contact you and, where payment has been taken, refund the affected amount.
4. Care and normal use
Please follow our Leather Care Guide. Normal wear, scuffs, creasing and softening of leather through use, colour transfer from clothing, and damage caused by overloading, water or heat exposure, chemicals, accidents, misuse or unauthorised repair are not manufacturing defects. This does not affect your rights for goods that are faulty or not as described.
5. Prices, currency, taxes and import charges
Handbag prices are displayed in US dollars (USD). Before you submit an order, checkout shows the product total, delivery charge and any taxes collected by us. Your bank or payment provider may charge currency-conversion or international transaction fees. Unless checkout expressly says otherwise, the recipient is responsible for destination-country import duties, taxes and customs charges.
6. Placing an order and contract formation
Checkout lets you review and correct your bag selection, delivery information and total before submitting the order. By selecting the final order button, you offer to buy the items and authorise payment of the displayed total. An automated acknowledgement only confirms receipt of your order. We accept the order when payment is approved, or for pay-on-delivery when we dispatch the goods, and we send an order confirmation. The confirmation and these terms form the contract and should be saved for your records.
We may refuse or cancel an order for unavailable stock, an obvious pricing or description error, payment failure, suspected fraud, sanctions or export restrictions, delivery restrictions, or another lawful reason. If we cancel after capturing payment, we will refund the amount captured for the cancelled items.
7. Payment
Available payment methods are identified at checkout and may include direct bank transfer, pay-on-delivery, and card or wallet services where offered. A payment provider is used only when its method is displayed and selected. Payment providers may process transaction, device, billing and fraud-prevention information under their own terms and privacy notices. Cuirabelle remains responsible for the products, order support, delivery, cancellations and refunds.
You must use a payment method you are authorised to use. Your bank or provider may require authentication, place an authorisation hold, or decline a transaction. Do not send card numbers or security codes by email, contact form or messaging.
8. Delivery
Available delivery services, charges and estimated timeframes are shown at checkout and explained on our Delivery & Returns page. Orders may ship from China and normally need 1–2 business days for processing before dispatch. Delivery is complimentary on orders of $150 USD or more. Delivery estimates begin at dispatch and are not guaranteed dates. We will deliver within any mandatory timeframe required by applicable consumer law unless we agree a different timeframe with you.
You are responsible for providing a complete, accurate address and cooperating reasonably with the carrier or customs. Risk passes to a consumer as determined by applicable law. Ownership passes when full payment is received and the goods are delivered.
9. Cancellation, returns and refunds
Our voluntary policy allows an eligible return request within 30 days after recorded delivery. Returned handbags must be unused, in their original condition, with all tags and any packaging supplied. Any separate cancellation or return rights provided by applicable law continue to apply. Detailed eligibility, exceptions, return costs, the model cancellation form and refund timing are in our Returns & Refunds Policy.
If a bag arrives damaged, faulty, or different from what you ordered, please contact us with your order number and photos. Nothing in these terms limits rights relating to goods that are faulty, not as described or otherwise do not conform to the contract. Mandatory consumer rights in your country or state continue to apply.
10. Promotions
Any promotion is subject to its displayed dates, eligibility, minimum spend and product or territory exclusions. Promotions cannot be redeemed for cash or combined unless expressly stated. We may refuse fraudulent or abusive use while honouring valid orders and applicable consumer law.
11. Export and legal restrictions
You may not order products where purchase, payment, export, import or delivery would be unlawful. We may restrict countries or orders to comply with sanctions, export controls, card-network rules, payment-provider requirements and other legal obligations.
12. Intellectual property
The Cuirabelle name, logo, handbag designs, product photography, site design and text are owned by or licensed to us and protected by applicable intellectual-property laws. Buying a product does not transfer rights in these designs or in website content. Links or payment features supplied by third parties may also be governed by those parties terms.
13. Liability
Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, breach of rights that cannot lawfully be limited, or any other liability that cannot be excluded. Subject to those protections, we are not responsible for losses that were not reasonably foreseeable when the contract was made or for business losses suffered by a consumer. We are not liable for delay caused by circumstances outside our reasonable control, but your cancellation and refund rights remain available where the law requires.
14. Complaints, disputes and chargebacks
Please contact us first with your order number so we can investigate a delivery, product, refund or payment issue. We aim to reply within two business days. This does not remove any right to contact your bank, card issuer, payment provider, consumer authority or court. We may provide the payment provider with order, delivery and communication records when responding to a payment dispute.
15. Governing law
These terms are governed by the laws of the State of New Mexico and applicable United States federal law. Courts with jurisdiction in New Mexico may hear disputes, but if you are a consumer living elsewhere, you retain any mandatory protections and rights to bring proceedings available under the laws of your place of residence.
16. Changes
We may update these terms for future website use and orders. The version made available to you when your order is placed applies to that order unless a change is required by law.
Last updated: 28 September 2026