YOUR INFORMATION
Privacy Policy
This policy explains how Quirabelle collects, uses and shares personal information when you browse, create an account, contact us or place an order.
Who is responsible
Quirabelle is responsible for personal information processed through this store. Privacy requests can be submitted through our Contact page. Before public launch, the store operator’s verified legal name and business address must also be added to the website and order communications where required by law.
Information we collect
- Identity and contact details, such as name, email, phone number and billing or delivery address.
- Order, account, return and customer-support records.
- Payment status and limited transaction details supplied by the payment provider. We do not store full card numbers or card security codes.
- Device, browser, IP address, cookie and activity data used for security and store operation.
- Marketing preferences and newsletter subscription information.
How we use information
We use information to provide the store and customer account, process and deliver orders, collect payment, communicate about purchases, handle returns and support, prevent fraud, maintain security, comply with legal and accounting obligations, improve our services, and send marketing where consent or another lawful basis permits it.
When information is shared
We share only what is reasonably necessary with service providers such as payment processors, banks, fraud-prevention services, hosting and IT providers, email platforms, analytics providers, delivery carriers, professional advisers and authorities where legally required. These parties process information under their own terms or our instructions. We do not sell personal information.
International processing
Some providers may process information outside your country. Where required, we use contractual or other recognised safeguards and limit information to what the service needs.
Retention and security
We retain information only as long as needed for the purposes above, including order, tax, fraud-prevention and dispute records, then delete or anonymise it where appropriate. We use reasonable organisational and technical safeguards, but no internet service can promise absolute security.
Your choices and rights
Depending on your location, you may have rights to access, correct, delete, restrict, object to or receive a copy of eligible personal information, and to withdraw marketing consent. Submit a request through Contact. We may verify identity before acting and may retain information where law permits or requires it.
Cookies and marketing
Essential cookies operate the cart, account, security and checkout. Optional analytics or marketing technologies should be used only as described in our Cookie Policy and with consent where required. Every marketing email must provide an unsubscribe method.
Children
The store is not directed to children, and we do not knowingly collect personal information from children who cannot lawfully consent in their jurisdiction.
Changes
We may update this policy when practices, providers or legal requirements change. The date below identifies the current version.
Last updated: 23 August 2026